Table of Contents
- Types of Data Collected
- Purpose of Data Use
- Cookies & Tracking
- Data Retention & Security
- Third-Party Sharing
- Your Rights
- Policy Updates
- Contact & Support
What is this Privacy Policy for?
Gamdom treats the privacy of all registered and visiting users on its platform as a top priority. This policy has been developed in accordance with the laws of Bangladesh and international data protection standards. It clearly sets out what types of information we collect, the purposes for which that information is used, and the measures we take to protect your data. Reading this page carefully will give you a full understanding of your rights over your data. gamdom believes that transparency is the foundation of a healthy and trustworthy relationship.
This policy applies to the gamdom website, mobile version, and all associated services. By using the platform, you are considered to have agreed to the terms of this policy. We will notify you in a timely manner of any updates.
Last Updated: January 2026
What Types of Information Do We Collect?
Gamdom collects several types of information to operate its services smoothly and ensure a better experience for users. All collected data is stored under strict security measures and is never shared with any unauthorized party. A detailed breakdown of each data type is provided below.
Account Information
At registration, we collect your name, email address, date of birth, phone number, and login credentials. National ID or passport details may also be required for identity verification. This information is used solely for account management and fulfilling legal obligations.
Device & Browser Information
Your device type, operating system, browser version, IP address, and language settings are collected automatically. This information is used to maintain platform security and resolve technical issues. Device-specific data may also be collected for mobile users.
Payment & BDT Information
During deposits and withdrawals, we collect mobile banking numbers (bKash, Nagad, Rocket), bank account details, and transaction amounts. All payment information is stored in encrypted form and is used exclusively for processing financial transactions. Card numbers and PIN codes are never stored.
Usage Data
We collect statistics on which pages you visit on the platform, how long you spend there, and which game or betting sections you engage with. This information helps us improve service quality and deliver a more personalized experience. No sensitive behavioral data is sold to third-party advertisers.
How Is Your Collected Data Used?
Gamdom uses your information only for specific, legitimate, and transparent purposes. We ensure a legal basis for every use of your data and always prioritize your interests. The main purposes are outlined in detail below so you have a clear picture of where your information goes.
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Account Management: Registration, login, password recovery, and security verification.
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Payment Processing: Processing BDT deposits and withdrawals and maintaining transaction history.
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Customer Support: Fast and effective resolution of complaints, questions, and support requests.
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Legal Compliance: KYC verification and Anti-Money Laundering (AML) compliance.
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Service Improvement: Analyzing platform performance and improving the user experience.
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Security Assurance: Prevention of fraud, unauthorized access, and cyberattacks.
Important Notice
Gamdom never sells your personal information to third-party advertising companies. Your data is used solely to operate the core functions of the platform. Marketing communications require your explicit consent, which you may withdraw at any time. We do not retain user data beyond its purpose — once that purpose is fulfilled, the data is securely deleted in accordance with defined retention periods. If you have any concerns or questions, please contact our support team.
Our data practices comply with international GDPR standards and Bangladesh's Digital Security Act. We are legally obligated to share information with any competent authority conducting a lawful investigation.
How Do Cookies & Tracking Technologies Work?
The gamdom website uses cookies and similar tracking technologies to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser that help remember your preferences and settings on future visits. They are essential for maintaining login sessions, remembering your language selection, and keeping security features active. gamdom also uses cookies to analyze platform performance and continuously improve the quality of its services.
We use three main types of cookies — essential cookies (required to keep the platform running), functionality cookies (which remember your preferences), and analytics cookies (which collect usage statistics). You can disable or delete cookies at any time through your browser settings, though doing so may affect the performance of certain features. No personally identifiable information is shared when third-party analytics tools are used.
Cookie Types
- Essential Cookies — Essential for login sessions and security.
- Functionality Cookies — Saves your language and preference settings.
- Analytics Cookies — Collecting usage statistics and supporting service improvements.
- Third-Party Cookies — On a limited basis, solely for service improvement.
How Secure Is Your Data and How Long Is It Retained?
Gamdom uses industry-standard security technology to protect user data. All data transfers are secured with SSL/TLS encryption, effectively preventing unauthorized third-party access. Data stored on our servers is protected with AES-256 encryption and can only be accessed by authorized personnel for specific, legitimate purposes. Security measures are audited regularly, and any identified vulnerability is addressed immediately.
Gamdom follows a clear policy on how long data is retained. Information for active accounts is kept for as long as the account remains open. After an account is closed, certain data may be retained for up to five years to meet legal obligations. Once that period ends, the data is securely and permanently deleted. Payment-related records are kept for the period required under financial regulatory rules.
Is Your Information Shared with Third Parties?
Gamdom does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, limited information may be shared in specific situations where it is necessary for normal service operations. In every case, the amount of data shared is kept to a minimum, and third parties are contractually required to uphold the same privacy standards.
Payment Processors
Financial information necessary to process BDT transactions is shared with authorized payment gateways and mobile banking partners. These partners comply with Bangladesh Bank guidelines and maintain strict security standards. Only the minimum information required to complete a transaction is shared.
Regulatory Authority
Gamdom is legally required to provide information when mandated by applicable Bangladeshi law, court orders, or valid requests from regulatory authorities. In all such cases, we verify that the request is legitimate and lawful before disclosing anything. Where permitted by law, we will also notify the user.
Technology Service Providers
Trusted technology providers are engaged for hosting, cloud storage, and cybersecurity services. These providers process data on behalf of gamdom under strict data processing agreements and are not permitted to use your information for any purpose of their own.
What rights do you have over your data?
Gamdom believes that users are the true owners of their own data. Acting on that belief, we give every user maximum control over their information. Your key rights are clearly outlined below so you can exercise them with ease.
Right of Access
You can find out at any time what information gamdom holds about you. A simple request is all it takes to receive a full copy of your data. We are required to respond within 30 days of receiving such a request. You can also view much of your information directly by logging into your account.
Right to Rectification
If any of your information is incorrect or incomplete, you can request a correction. Many details can be updated directly from your account settings. For special cases, our support team can make changes on your behalf. Keeping your information accurate is also essential for your account's security.
Right to Erasure
In certain circumstances, you may request that your data be deleted. However, some data may not be immediately removable due to legal obligations or ongoing transactions. Upon a request to close your account, all applicable data will be deleted once the required legal retention period has elapsed. Please contact our support team to exercise this right.
How will you be notified of policy changes?
Gamdom may update this Privacy Policy from time to time, particularly when new services are launched, regulations change, or technical improvements are made. You will be notified of any significant changes via your registered email or through an in-platform notification before they take effect. The date of the latest update will always be displayed at the top of this page so you can easily identify the current version. Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.
We maintain an archive of previous versions of this policy, which can be provided upon request. If you have any questions about policy changes, please contact our support team and we will be happy to explain in detail.
Support & Contact
Gamdom's dedicated support team is available around the clock for any privacy-related questions, concerns, or requests. Requests to access, correct, or delete your data will be handled as promptly as possible and you will typically receive a response within 30 business days. gamdom is committed to providing support in Bengali for users in Bangladesh. Our team is always here to help protect your privacy.
Your Data Is Secure — Join Now
Gamdom is Bangladesh's trusted betting platform, where your privacy is the top priority. Enjoy cricket, football, and much more in a safe environment.